Accessibility Statement

Making information clear, accessible and easy to use.

Clear information matters. We want children, families, professionals, applicants and visitors to find what they need without unnecessary difficulty, and to feel able to tell us if something is difficult to access, read or understand.

Accessibility statement visual for Young Angels Care Ltd
Our Aim

Information should be simple to find, read and understand.

Young Angels Care Ltd aims to provide clear content, logical page structure, readable contrast, consistent navigation and layouts that work well across desktop, tablet and mobile devices.

Accessing Information

Clear information, accessible to everyone.

We have designed this website to make key information clear, calm and easy to navigate. Pages are structured with consistent layouts, meaningful headings and readable content to help people find what they need with confidence.

If you experience any difficulty accessing, understanding or using any part of the website, please contact us. We will review the issue and, where possible, make improvements so that our information remains accessible, practical and easy to use.

Accessibility In Practice

We are building accessibility into the way the website is structured.

Clear content

We aim to use meaningful headings, short sections and plain language so that information is easier to read, scan and understand.

Responsive pages

Pages are designed to adapt across desktop, tablet and mobile screens, helping visitors access information without unnecessary horizontal scrolling.

Usable navigation

We aim for links, buttons and navigation areas to be clear, consistent and usable for people browsing in different ways.

Accessibility Standard

We are committed to accessible, user-friendly information.

Young Angels Care Ltd aims to make this website clear, readable and usable for as many people as possible. We are working towards recognised accessibility good practice and will continue reviewing the website’s content, layout, navigation, forms and functionality.

While the website has not yet been independently audited against WCAG standards, we are committed to making practical improvements where needed so that information remains accessible and easy to use.

  • Clear, readable text that is easy to understand
  • Colour contrast that supports comfortable reading
  • Logical headings and clear page structure
  • Links and buttons with a clear purpose
  • Layouts that work across common screen sizes and devices
  • Forms with clear labels and helpful prompts
  • Suitable alternative text for images where needed
Ongoing Review

We will continue improving accessibility as the website develops.

Accessibility is an ongoing commitment. As pages, forms, images, documents and features are added or updated, we will continue reviewing how easy the website is to access, navigate and understand.

We want the website to support children, families, professionals, applicants and visitors, including people who may use assistive technologies or need information presented in a different way.

Communication Needs

People should be able to understand how to contact us and raise concerns.

We recognise that children and young people may communicate in different ways. Information about enquiries, complaints and safeguarding should be as clear and accessible as possible, so people know where to go for help.

Alternative Formats

If information is difficult to access, please tell us.

If you need information in a different format, or if something on the website is difficult to read, understand or use, please contact us. We will consider how best to support your request.

Continuous Improvement

We will keep reviewing the website as content and services develop.

We will continue reviewing the website over time, especially when new pages, documents, forms or third-party tools are added. Accessibility is part of our ongoing commitment to making information clear, practical and easy to use.

  • Reviewing images for suitable alternative text where needed
  • Testing forms for keyboard use and assistive technology support
  • Making downloadable documents accessible where possible
  • Checking future third-party tools for accessibility
  • Using plain language to make content easier to understand
Support And Feedback

If information is difficult to access, we want to know.

Alternative formats

If you need information in a different format, please contact us and we will consider how best to support your request.

Website issues

If something is difficult to use, please tell us which page you were using and what problem you experienced.

Ongoing improvement

Feedback helps us improve the website and make important information easier for more people to access.

Feedback And Contact

Tell us if something is difficult to access or use.

If you experience an accessibility issue, please contact Young Angels Care Ltd and include the page address, the issue you experienced and the device or browser you were using, where possible.

Contact Us
Concerns And Safeguarding

Accessibility should not prevent someone from asking for help.

If an accessibility issue makes it harder for you, a child, a family member or a professional to raise a concern, complaint or safeguarding question, please contact us directly. If someone is at immediate risk of harm, call 999 straight away.

View Safeguarding
Review And Improvement

This statement will be reviewed as the website develops.

We will update this accessibility statement when the website is tested, when new content is added or when accessibility improvements are made.

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